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JELLING DRAGON

CONTACT DETAILS

Dear Customer,

Before contacting us please read the following frequently asked questions...

FAQ: Frequently asked questions

Printed Catalogues / Price lists?

The Jelling Dragon website contains all the latest prices and information. It is constantly being updated. Therefore we do not supply printed catalogues or price lists.

Custom made items?

The Jelling Dragon does not supply any items, custom made or otherwise, that are not currently being displayed on our website, but please email us with enquiries as we are always finding new an dunique suppliers.

Telephone orders?

If you are unable to pay online then telephone Brian during office hours +44(0)7892 872688 and have your credit card, billing address and delivery address on hand.

Placing orders and viewing shipping costs?

Please place your order by clicking the buttons next to each item that you wish to purchase. The total price including postage will be displayed in GBP, US$, and Euro. You will then be given the option of paying by PayPal, credit card, bank transfer or cheque.

Quotes?

You can also use the shopping cart to obtain an online quote before you decide to purchase.

Proforma Invoice?

If you require a proforma invoice then simply enter your order into our shopping cart and select payment by bank transfer or cheque. You will then be given the option to print an invoice.

Is my delivery trackable?

The answer is no unless you have paid for tracked shipping.

If you have paid for tracked shipping and would like your tracking number then please email freya@jelldragon.com

Wholesale?

The Jelling Dragon is a retailer not a wholesaler, but we can offer 15% discount to clubs, societies, organisations or shops who order £1000 or more, or who order 10 or more of the same item. Please contact Brian for more information - mail1@jelldragon.com


Email

Sales and Orders - Brian/Claire

freya@jelldragon.com


Manager (Brian)

mail1@jelldragon.com




Telephone

Office hours 10am - 5pm GMT Monday to Friday.

Please note that our office is always closed on UK national holidays as our building and reception are closed.

If you have an urgent enquiry during holidays/after hours please do not call, but you can email Brian at mail1@jelldragon.com and I will answer you as soon as I can

UK public holidays 2015/2016:

Friday 25th December 2015 to Sunday 3rd January 2016

(although the office will be open for a few hours on Wednesday 30th December to answer emails and post out orders)

Friday 25th March to Monday 28th March 2016

Monday 2nd May 2016

Monday 30th May 2016

Monday 29th August 2016

Monday 26th December 2016 to Sunday 1st January 2017

NOTE! The numbers listed below are not landline numbers so please don't call out of office hours. GMT is 5 hours ahead of US Eastern Time, so please don't call during the middle of the night!

We recommend that you email us first if at all possible as we'll usually get back to you within 1 working day.

Manager & Customer services (Brian)

Within UK - 07892 872688
Outside UK - +44 7892 872688



Our Address

(Mail order office only)

Jelling Dragon Ltd.
12a Tower House
Fishergate
York
YO10 4UA
U.K.