ESTIMATED DELIVERY TIMES

STOCK ITEMS

Orders are usually processed and despatched within 1-2 working days.

If all of the items that you have ordered are currently in stock, then you should expect to receive your order in..

* UK 1-5 working days *

* Europe 3-7 working days *

* Worldwide 5-9 working days *

..but please allow up to 28 days in total for delivery as postal delays do sometimes occur.

We hold a large number of items in stock (enough for about 3 months) but please contact us first if you want to make sure that your items are in stock. If we suddenly receive lots of orders for the same product then it's quite possible it can be out of stock but not marked as such on the website.

For delivery times of items not currently held in stock please read on...

NON STOCK ITEMS

Non stock items are all marked by the following symbol

They are either items that must be custom made to order or they are items that, due to low demand, we do not keep in stock.

These items must then be ordered from our suppliers and this will take time.

See below for estimated delivery times of these non-stock items.

Estimated Delivery Times for NON STOCK or OUT OF STOCK items

Hand made crafts take time, so please be patient. The following table can be used as a guide.
Contact us first if you'd like to find out what we have in stock.

The letters in brackets indicate the product codes (e.g. AD* = Product codes beginning with AD).

Viking Jewelry (AD*)
Glass, ironwork and misc. (SG*)
Horn, bone and antler goods (HW*)
Weapons (PH*)
Shoes (AN*)
3-6 weeks

Viking Jewelry (SN*)
Leatherwork supplies (BA*, IS*, HP*)
Knives (KN*)
Ironwork (TM*)
Shield bosses & brass mounts (FG*)
Bronze castings (RS*)
Leather goods & custom drinking horns (KR*, RT*, LT*)
Hand crafted swords (AC*)
Clothing (NM*)
1-2 months

Custom made helmets (JK*)
1-4 months

A word of warning from the past..

Craftsmen in general are notoriously unreliable, most promise far more than they have time to deliver, it seems to be in the nature of most craftsmen to take on any work that is offered to them but in the end to only make what they feel like making!

Here at the Jelling Dragon we have built our reputation on being the one company that can consistently deliver what we promise. Not only do we live up to our customer's expectations but usually we exceed them.

Each of our suppliers have, over time, been vetted with this in mind, and each now delivers consistently exceptional work.

In the past we had to deal with suppliers who were not so reliable, but over time these have been weeded out to leave only the best and most reliable.

Our wish is that you will never be disappointed!