HOW TO ORDER & PAY

Frequently Asked Questions
How do I order?
Please order by using our shopping cart system and clicking the
buttons next to each item that you wish to purchase.
Which countries do you accept payment from and / or deliver to?
We can take payment from and deliver to almost any country in the world.
For more information click on one of the links below:
UK (Pounds sterling)
USA (US dollars)
Europe (Euros)
World (All other currencies)
How can I see what I've added to my shopping cart so far?
Click on the button
and the shopping cart screen will be displayed.
Can I cancel my order?
You may cancel your order at any time up to the point where your goods are despatched. We will issue you with a full
refund as soon as possible. If your goods have already been despatched then see the section on "Returns" below.
If you paid via PAYPAL then please contact us for a refund, DO NOT CONTACT PAYPAL. Your refund will be dealt with swiftly,
but on rare occasions it can take up to a week before we are able to reply to your email.
Returns - What happens if I am not satisfied with the goods I receive?
If you are not entirely satisfied with your goods you may return them within 14 days for a full refund or replacement to
"Jelling Dragon, Lędestręde 36,
1201 KBH K,
Denmark
".
Please write "RETURNED GOODS" clearly on the parcel, and include a custom's declaration if outside the EU.
We will not reimburse you for any
postage or other costs
associated with the placement or return of your order. Refunds or replacements will only be sent once we have the
original goods back in our possession.
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Privacy Policy
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At Jelling Dragon we are committed to protecting your privacy. We will only use the information that we collect about you lawfully
(in accordance with the Data Protection Act 1998) and we will never pass your information to any third parties.
We will only collect information about you to firstly process your order and secondly, to give us the opportunity to provide you with information
about forthcoming events or special promotions that may be of interest to you.
We will not e-mail you in the future unless you have given us your consent and we will give you the chance to refuse any marketing email from us.
Online credit card transactions are securely processed via Paypal and we have no access to your credit card information.
Where orders are processed over the phone we will carefully dispose of the information and it will not be stored for future use.
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