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HOW TO ORDER & PAY - Rest of the World


Frequently Asked Questions

  • How do I order?

    You must place your order online using our shopping cart system. We will then await payment before we begin processing your order.

  • What payment methods do you accept?

    You have the following four options available for payment (These options are available for selection in the Checkout page of the shopping cart):

    • Credit / Debit Card

      We accept the following cards for online payment via PayPal

      Please also select this option if you want to transfer funds directly from your PayPal account, or if you want to transfer funds from your bank account using a Debit card.

    • Bank Transfer

      • Manual Bank Transfer

        You will need to arrange a foreign transfer of the total amount in British Pounds into the following bank account:

        Account Name: The Jelling Dragon
        Account Number: 090666 40209927
        Bank Name: Abbey
        Bank Address: PO Box 10102, 21 Prescot Street, London, E1 8TN, UK
        SWIFT / BIC Code: ABBYGB2LXXX
        IBAN: GB97 ABBY 0906 6640 2099 27

        You should be able to perform a foreign bank transfer online by visiting your bank's website. Otherwise you will have to go into your bank in person and fill out a form. Contact your bank for more information.

        IMPORTANT! Foreign transfers incur bank charges. Please check with your bank and ensure that you pay BOTH sender's AND receiver's bank charges in full. We will not process your order until we have received full payment.

      • PayPal eCheck

        It is possible to open a PayPal account and send money without having a credit / debit card, but the whole process takes about 2 weeks and you are limited to sending £500 per month and £1500 in total.

        First open a PayPal account, and then get your bank account verified with PayPal. Follow the instructions on the PayPal site to verify your bank account. This process takes about one week.

        Once your bank account has been verified you can transfer money from your bank account into our PayPal account using an eCheck. Here's how you do it:

        1. Log in to your PayPal account and select "Send Money"
        2. Recipient's Email: Enter "rob@jelldragon.com"
        3. Amount: Enter the total amount in British Pounds* that you got from our shopping cart
        4. Currency: Select "Pounds Sterling"
        5. Category of Purchase: Select "Goods (other)"
        6. Email subject / Note: Please supply information to help us identify your order e.g. Your name or Order number
        7. Click on "Continue" and then click on "More funding options".
        8. Click on the "eCheck" radio button and then click on "Continue".
        9. Finally click on "Send money" to complete the transfer.

        It then takes up to a week before the funds are cleared in our PayPal account.

        * Do not transfer the money in US Dollars. Please select "Pounds Sterling" as the payment currency instead and PayPal will automatically show you how much you will be charged in US Dollars.

    • Cheque

      We do not accept cheques, money orders or bank drafts from foreign countries. The only cheques that we accept are UK bank cheques in pounds sterling. Please post to Jelling Dragon, 64a St. John's Street, Bridlington, E.Yorkshire, YO16 7JS, UK.

    • Cash

      We only accept cash in British Pounds and you must send it by registered mail (i.e. We have to sign for it when it arrives) Please post to Jelling Dragon, 64a St. John's Street, Bridlington, E.Yorkshire, YO16 7JS, UK.

  • How do I obtain a quotation in my local currency?

    Add all the items to your shopping cart and a total price in British Pounds (including shipping) will be displayed on the shopping cart screen. You can then use a currency conversion website such as www.xe.com to see how much that would be in your own currency. You may then proceed to the checkout, or you can exit the shopping cart without purchasing if you wish.

  • Do you charge VAT / MOMS / Sales Tax?

    We do not add on any VAT / MOMS / sales tax when delivering to customers outside the European Union. In some cases (especially for orders valued over £230) you may be charged local sales tax when you receive the parcel.

  • Why are the prices in your shopping cart all in British Pounds?

    This is because we are a British company that has relocated to Sweden. All our payments go through a British bank account.

  • What shipping method do you use?

    All orders are sent by air mail, which takes around 3-5 days to arrive.

  • How long do you take to deliver?

    Items currently held in stock should arrive within 2 weeks, but please allow up to 28 days in total for delivery, otherwise click here for estimated production times.

    Note: The Jelling Dragon is not a regular mail order company. Many of our goods are made to order by skilled craftsmen.

    In the unlikely event of your order being lost in the post we guarantee to replace it as soon as possible.